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We keep updating the FAQ for Technicians / Service men from time to time so as to serve you better. Answers to your future questions will be posted here.
It is mandatory because it is used to produce Workrit identity card for you and is also sent to the customer in order for the customer to able to identify the service man sent to them. So in such a case where by the service man sent to the customer differs, the customer will not allow such person into his premises due to security breach.
The quote or quotation will be done by the company after inspection has been carried out.